Terms & Conditions
The terms governing your use of the A2 Commercial Cleaning website.
About these terms
This website at a2commercialcleaning.com.au (the “Website”) is operated by A2 Facility Services Pty Ltd (ABN 89 696 433 333), trading as A2 Commercial Cleaning (“A2”, “we”, “us” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website.
Please read these Terms carefully. They should be read together with our Privacy Policy, which forms part of these Terms.
Acceptance of these terms
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website. We may update these Terms from time to time, and your continued use of the Website after any change constitutes your acceptance of the updated Terms.
Use of the website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. In particular, you agree not to:
- Use the Website in any way that breaches any applicable law or regulation
- Attempt to gain unauthorised access to the Website, its servers, or any connected systems
- Introduce viruses, malware or other harmful material to the Website
- Use the Website to transmit unsolicited or unauthorised advertising or promotional material
- Copy, reproduce, scrape or harvest content from the Website except as permitted under these Terms or by law
Quotes and enquiries
The Website allows you to request a quote or make an enquiry. Submitting an enquiry or quote request through the Website does not create a binding agreement between you and A2.
Any quote we provide is an offer to supply services on the terms set out in that quote, and is valid only for the period and on the conditions stated in it. Pricing, service descriptions and other information shown on the Website are provided for general information only, are indicative, and do not constitute a binding quote or offer. A binding agreement is only formed when a quote is accepted and confirmed in accordance with section 5.
Services and separate agreements
Our cleaning and facility services are provided subject to a separate service agreement, quote acceptance, or scope of work agreed between you and A2 (a “Service Agreement”). The Service Agreement, together with any terms set out in the relevant quote, governs the provision of those services, including matters such as scope, pricing, scheduling, payment terms, cancellation and term.
To the extent of any inconsistency between these Terms and a signed Service Agreement, the Service Agreement prevails in relation to the services it covers.
We may engage trained, approved cleaning partners or subcontractors to assist in delivering our services. Where we do, those services remain subject to our standards and accountability, and A2 remains your point of contact and responsibility for the agreed outcome.
Intellectual property
All content on the Website, including text, graphics, logos, images, page layout, design, and the “A2 Nexus” name and framework, is owned by or licensed to A2 and is protected by Australian and international intellectual property laws.
You may view, download and print content from the Website for your own personal, non-commercial use, provided you do not modify it and you retain all copyright and other proprietary notices. You must not otherwise reproduce, distribute, republish, adapt or commercially exploit any content from the Website without our prior written permission.
The A2 Commercial Cleaning name, logo and the A2 Nexus name are trademarks or business identifiers of A2. You must not use them without our prior written consent.
Third-party links
The Website may contain links to third-party websites or services (for example, Google Maps, WhatsApp or social media platforms) that are not operated or controlled by us. These links are provided for your convenience only. We are not responsible for the content, products, services or privacy practices of any third-party website, and a link does not imply our endorsement. Your use of any third-party website is at your own risk and subject to that website’s own terms.
Disclaimers
The Website and its content are provided on an “as is” and “as available” basis. While we take care to ensure the information on the Website is accurate and current, we make no representation or warranty that it is complete, accurate, reliable, up to date, or free from error or omission.
Information on the Website is general in nature and does not take into account your specific circumstances or requirements. You should not rely on it as a substitute for professional advice or a specific quote. We do not warrant that the Website will be available without interruption, secure, or free from viruses or other harmful components.
Limitation of liability
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.
Subject to those rights, and to the maximum extent permitted by law:
- We exclude all liability for any loss or damage (including indirect, special or consequential loss, and loss of profits or business) arising from or in connection with your use of, or inability to use, the Website
- Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant information or services, or paying the cost of having them resupplied
This section does not limit any rights or remedies in relation to our cleaning and facility services, which are governed by the applicable Service Agreement and the Australian Consumer Law.
Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless A2 and its directors, employees, contractors and agents from and against any claims, liabilities, costs and expenses arising from your breach of these Terms or your unlawful or improper use of the Website.
Privacy
We handle personal information collected through the Website in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using the Website, you consent to the collection and use of your information as described in that policy.
Changes to these terms
We may amend these Terms at any time by posting the updated version on the Website. The version published on the Website at the time you access it is the version that applies. We encourage you to review these Terms periodically. The date of the most recent update is shown below.
Governing law
These Terms are governed by the laws of the State of Queensland and the Commonwealth of Australia. You and A2 submit to the non-exclusive jurisdiction of the courts of Queensland and any courts competent to hear appeals from them.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
Contact us
If you have any questions about these Terms, please get in touch:
A2 Commercial Cleaning
A2 Facility Services Pty Ltd (ABN 89 696 433 333)
14 Koala Place, Capalaba QLD 4157
Email: info@a2commercialcleaning.com.au
Phone: +61 451 856 083
hese Terms and Conditions were last updated on 6/30/2026.