Frequency depends on the number of units, resident traffic and the building’s amenities and presentation expectations. Most Brisbane apartment buildings need 3 to 5 cleaning visits per week in high-traffic areas like lobbies and lifts, with corridors and stairwells cleaned 2 to 3 times weekly and car parks and bin rooms serviced weekly. We recommend a frequency schedule based on your specific building during the free site assessment.

Yes. Our site induction covers your building’s access requirements, fob and security protocols, resident-sensitivity considerations and any restricted areas before the first shift. Cleaners assigned to your building are briefed on your specific access arrangements and trained to work within them, maintaining your building’s security at all times.

Yes, as standard. Our team is trained to identify and report damage, safety hazards and maintenance concerns observed during cleaning, including things like broken fittings, water leaks, lighting failures, graffiti and slip hazards. This gives your building manager an early warning system that runs on every cleaning shift, helping you address issues before they become resident complaints or safety incidents.

Yes. Every shift generates photo-verified completion records, and we provide periodic performance summaries through your dedicated account manager. This documentation supports body corporate decision-making, AGM discussions and your ability to demonstrate to owners that common area standards are being actively managed and maintained.